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Terms & Conditions

Welcome to thegeorgecountryinn.com

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The George Country Inn's relationship with you in relation to this website.

The term “The George” or "The George Country Inn" or “us” or “we” refers to the owner of the website whose registered office is ‘The George Country Inn, Main Street, Wath, Ripon, HG4 5EN’. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without The George’s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Room Booking Terms

These booking terms ('Booking Terms') are between the person or legal entity making the Booking ('You/Your'), and the accommodation provider who delivers temporary accommodation services for the accommodation you have selected (the 'Accommodation') whose address and other details appear above (‘We, Us, Our, Ours’).

These Booking Terms are for the provision of accommodation services ('Booking(s)'), for the accommodation You have selected, as further described in the confirmation sent to You by email (the 'Confirmation'). These Booking Terms are governed by the laws of England and Wales and apply to all Bookings.

By making a Booking You accept to be bound by these Booking Terms and confirm that You are able to enter into a legally binding contract and that You are over 18 years of age.

Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. A reservation is deemed accepted when We have confirmed Your reservation and received either: (i) a full payment of the total price; or (ii) the payment of any other deposit amount specified at the time of booking as stipulated in Your Booking Confirmation or (iii) a valid payment card successfully pre-authorised for an amount that is no less than the value of any cancellation fee stipulated on Your Booking Confirmation.

A deposit may be taken at the time of booking and the remaining balance will automatically be charged to the booking card details upon check in for your stay, please contact us if you wish to pay your remaining balance by an alternative method.  

When Your Booking is confirmed by phone and/or email, a reservation number is issued and displayed in Your Booking Confirmation. This number must be retained and quoted in all communications should any cancellation or amendment be necessary. Notwithstanding Your rights under the Cancellation Policy set out in Your Confirmation, You do not have the right to withdraw from this Contract.

Prices

Prices quoted are correct (unless a Pricing Error occurs) only for the specific number of guests, dates, nights and rooms shown in Your Booking Confirmation.    Prices are quotes in the currency shown in this confirmation.

The total reservation price quoted in Your Booking Confirmation includes the taxes applicable at the time of booking, at the current rate, including without limitation sales taxes, value added taxes or local taxes, which may be itemized separately.  Taxes are subject to changes in the applicable regulations that are not under Our control, provided that such changes were not in the public domain at the time of booking.  

If You have selected booking extras, where applicable the cost of these extras and any applicable taxes may also be added to the reservation total for Your Booking.   

The reservation total price does not include the costs of goods, services or taxes that You may choose to incur later during Your stay (unless otherwise stated).

Pricing Error

On the rare occasion that an error in pricing occurs and we cannot accept your reservation, even after we have issued a booking confirmation, We will notify you as soon as we reasonably can and refund the amount paid in full without any liability for the error or omission. You agree that we will not be liable for any additional expenses you may incur as a result of this error or omission.

Arrival and departure

The latest arrival (check-in) and departure (check-out) times are specified on Your Booking Confirmation and these are check-in between 1500 and 2000, check out is at 1030am. All check-in arrivals must be before 2000.

In the event that you attempt to check-in later than the stated times without prior arrangement, or fail to check-in at all, we may cancel the entire booking and retain any amounts we are entitled to retain as stated in the cancellation policy section of your booking confirmation.   Failing to arrive before the latest check-in time shall be deemed to be a full cancellation of your booking, and the accommodation may no longer be held for you.

Cancellations and Amendments

If You change the number of guests, dates, room nights or room type ('Amendment'), then our prices are subject to change.

Cancellation terms are displayed on our Website at the time of booking, specified on your online confirmation, and set out under the cancellation policy section of the booking confirmation sent to you by email.   

You may cancel your booking yourself by using the link provided in your booking confirmation.  Should you wish to modify the terms of your booking, you must contact us to discuss any other booking amendment.  

If you cancel your booking on or before the cancellation deadline specified in the cancellation policy section on your booking confirmation (the 'Cancellation Deadline') a full refund will be given to you including any booking extras paid at the time of your booking. If the booking is cancelled before 12:00, 7 day(s) before check-in it is free of charge, less than 7 day(s) before check-in the charge is 100% of the total.

If you do not arrive on the anticipated date of check-in stipulated on your confirmation, We are in our right to consider that you have cancelled the entire booking and we shall not be under any obligation to hold the accommodation for you on any other date.

Should you request an amendment that we are not in a position to accommodate, your booking may be cancelled and a full refund given to you, provided that such cancellation or amendment occurs on or before the cancellation deadline, failing which the terms described in this cancellation clause shall apply.

Breakfast

***From Wednesday 3rd August all guests will only be able to enjoy a complimentary continental self serve selection. 
This is available from 7am until 10am***

The following is now available for breakfast, this will be available from 7am until 10am.
Continental Breakfast Selection:

Tea / Coffee / Juice

Toast - White & Brown
Crumpets
Croissants & Pain au chocolat
Yoghurts
Granola
Selection of Cereals
Fresh Fruit

Jams / Marmarlade / Butter / Plant based Spread

Occupancy
You must not exceed the maximum occupancy for the room allocated to you. We reserve the right to conduct checks on occupancy and compliance with these terms. Occupancy is not transferable. Those under 18 years old are not permitted to stay in a room without an adult over the age of 18 present in the room. We do not accept children under the age of 4 years old in our accommodation. We reserve the right to request valid photographic proof of identity and age, so please bring this with you and ensure all guests under your booking bring identification, otherwise where requested you and/or your guests will not be permitted to stay. Blue Light Card Discount Scheme

Offer is valid on all food purchases for sit in or takeaway, this is anything off the Starters/Bar Snacks, Pub Classics, Pizzas, Desserts, Little Georges Menu, Takeaway Menu. Offer is not valid against the purchase of any gift cards. Offer can not be used in conjunction with any other food discounts that may apply at the time, the greater discount will be applied. A valid blue light card must be presented by the individual and photo ID must match the valid blue light card.

Payments

Bookings must be guaranteed using a valid payment card or via any other accepted payment method offered to you at the time of booking.  

The total amount payable to confirm your booking is quoted in Your Booking Confirmation. Your card will be charged up to 24 hours before your arrival or on the day of your arrival. We reserve the right to charge your card once the free cancellation period has ended, eg. less than 7 days before your arrival. Your booking may be cancelled automatically if your card is declined by your bank, or if there are insufficient funds in your account. 

At the end of your stay, any remaining outstanding balance and any additional goods and services purchased during your stay must be paid in full. Should you leave the premises without settling any outstanding balance we reserve the right to charge the payment card you provided at the time of booking.

IMPORTANT - We may use Your payment card details to guarantee your reservation according to PCI-DSS security standards, or to collect any deposit due at the time of booking.  We may also pre-authorise or charge your card for any cancellation fee that may arise, or for any further deposit that falls due later, according to the terms and schedule set out in your booking confirmation.

If your card was charged prior to arrival, any amount charged to your card prior to arrival, shall be deducted from any outstanding balance due on your booking.
Liability

Other than for death or personal injury caused by our negligence or fraudulent misrepresentation, our total liability to you is limited to the price of the booking and in no circumstances will we be responsible for any indirect or special damages.

We will not be liable to you where we have exercised reasonable care and skill in our provision of the selected accommodation services to you. We will not be liable for failure to perform to the extent that the failure is caused by any factors beyond our reasonable control, including the provision of said accommodation services. We therefore advise that you take out the appropriate travel insurance cover.

You are responsible for any damage or loss caused by you during your stay with us, including any damage to our property by your act, omission, default or neglect and you agree to indemnify us and you agree to pay us on demand the amount reasonably required to make good or remedy any such damage or loss. Further, we reserve the right to terminate your booking immediately without being liable for any refund or compensation where you engage in unacceptable behaviour that causes a significant  disturbance or nuisance to our staff or to other guests on our premises.

Data protection

We take the protection of personal data very seriously. We may process the information you provide to us for the sole purposes of completing our duties under this agreement.

Your Data may also be processed by third party suppliers who operate our website, our reservation system or our payment system, or to the booking channel(s) or travel agencies through which Your booking originated, where the transfer of your data is necessary for the successful completion of your booking.   

We may also be required to communicate certain information or documents to the competent financial, judicial, administrative, law enforcement or legal authorities, where they have made such a request or to the extent necessary or required under applicable law and regulations.

Whilst we have been given assurances that these third parties operate in conformance with Global Data Protection Regulations, we cannot accept any responsibility whatsoever for how they may use your personal data. If you have any concerns you should address them to these third parties directly.

One such third party is our software provider Queensborough Group (Registered Office Queensborough Group, 14 Bury New Road, Breightmet, Bolton, BL2 6QB) including where necessary its subsidiaries.  Queensborough Group’s privacy policy is available on https://www.queensboroughgroup.co.uk/privacy/

By making a Booking, You consent to the processing of information as described above including the transfer of Your information to the aforementioned third parties.  You have the right to request that We delete or return your personal data (in such format as reasonably determined by Us) after the end of the provision of the Services, unless applicable law requires otherwise.