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Privacy Policy & GDPR

This privacy policy sets out how The George Country Inn uses and protects any information that you give us when you use this website.

The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulations (GDPR) (EU) 2016/679 which is EU wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU.

Who We Are

The George Country Inn, is a country village led pub & restaurant with on site B&B bedrooms and provides a functions suite catering for weddings and events.

The George Country Inn is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The George Country Inn may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd February 2021.

Personal Data

The George Country Inn uses the information you provide to make telephone contact or to email you in connection with our business. will never use your information for anything other than its business-related queries. By making initial contact you consent to The George Country Inn maintaining a marketing dialogue with you until you opt. out (which you can do at any stage by letting us know via an email or a telephone call).

We may collect the following information:

  • name

  • contact information including phone number, address and email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

Data Processing

Our rooms reservation system is provided by Queensborough Group,  the data processor which is Queensborough Group and sub-processors providing services in connection with the operation of our online booking system which are HotelHost Company and Rackspace. Please refer to their individual privacy policies for more information at https://www.queensboroughgroup.co.uk/privacy/

How we use your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • To reserve a table in our restaurant

  • To provide you with information about functions/ events or weddings.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The George Country Inn operates CCTV. We collect and store images which are classed as Personal Information. Any data collected by our CCTV program is only used to monitor health and safety and to prevent fraud and loss. This data is stored on a secure server and will never be shared with any third parties unless we are required to do so for legal reasons.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use Google Analytics to track visitor interaction with our site in order to produce statistical reports. Google collects details of the pages you view and the time you viewed them, the features of your browser, and your IP address. For more information on how Google handles the data it collects, see Google’s privacy policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thegeorgecountryinn.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

 

For Requests

write to us at:

The George Country Inn

Main Street

Wath

Ripon

HG4 5EN

or

email us at:

info@thegeorgecountryinn.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.